Uber is presenting 2 new kinds of services, the business announced this week, including Uber Direct and Uber Connect. Direct is a shipment platform for retail products, while Connect is a peer-to-peer plan shipment service, for sending items to family and friends. This marks the most aggressive foray yet for Uber into carrier services, after it currently presented grocery items to its Uber Consumes platform as the coronavirus pandemic continues to suppress its ride-hailing business.
Uber has actually already also introduced brand-new extensions of its platform for carrying individual protective equipment to front-line employees, and Consumes is likewise providing benefit products in some markets in addition to grocery goods. The Direct and Link services will also open in select cities initially, and the service looks very different depending on where it’s in usage.
Uber Connect offers same-day, on-contact delivery from someone to another, which Uber positions as a method for people to send care packages, supplies, games and other quarantine day-to-day staples with their family and friends. It’s launching in over 25 cities across Australia, Mexico and the U.S. to start. At heart, Link isn’t much various from Uber’s fundamental rider service, but rather of transferring people door-to-door, it’s moving stuff.
Both of these are being presented today but will evolve gradually as Uber sees how usage proceeds, and what individuals want out of the service. Stepping up on the products delivery front should also imply bolstering usage rates for chauffeurs, and continued earnings in the face of huge declines in need for general rider transport services, even as Uber Consumes sees a big use spike as more people seek direct-to-door food delivery.