Facebook suffered from an enormous bug in its News Feed spam filter, triggering URLs to genuine sites consisting of Medium, Buzzfeed, and U.S.A. Today to be blocked from being shared as posts or remarks. Facebook has been trying to combat back versus false information associated to the break out, but might have gotten overzealous or experienced a technical mistake.
A source tipped us off and supplied numerous examples of obstructed links. We connected to Facebook for remark and a company representative told us, “We’re checking out this right now and working as rapidly as possible to share info. [I] can verify at this point that we’re looking into the matter, can’t validate what may be taking place just yet.”
Facebook’s Guy Rosen later tweeted that “We’re on this– this is a bug in an anti-spam system, unassociated to any modifications in our content moderator labor force.
[Update 6:40pm PT: Rosen has now shared that, “We’ve restored all the posts that were incorrectly removed, which included posts on all topics – not just those related to COVID-19. This was an issue with an automated system that removes links to abusive websites, but incorrectly removed a lot of other posts too.” A Facebook spokesperson followed up that the company routinely uses automation to assist in enforcing its anti-spam policies, and this issue wasn’t related to it asking content moderators to work from home starting earlier this week amidst the coronavirus update.]
We’re on this– this is a bug in an anti-spam system, unrelated to any changes in our material moderator labor force. We’re in the procedure of repairing and bringing all these posts back. More quickly.
— Guy Rosen (@guyro) March 17, 2020
Upon sharing specific links, users were seeing a caution from Facebook stating: “Your post goes against our Neighborhood Standards on spam.” It went on to describe that, “Nobody else can see your post. We have these requirements to avoid things like incorrect advertising, fraud and security breaches.”
Previously this month, Facebook prohibited ads for protective face masks in an effort to prevent cost gouging throughout the break out. Facebook has actually also been sharing contagion prevention tips atop Instagram’s home screen, sending out false information to fact-checkers for evaluation, and offering data to scientists.
Facebook has grown into a basic communications energy, holding special significance during the COVID-19 crisis. That suggests it’s more vital than ever that Facebook keep info flowing properly.